Weybridge- Service Department

To the General Manager

With some regret, earlier today I sold my Grand Scenic and so I am writing to ask you to remove me from your sales and servicing mailing lists.

The saddest thing of all is having to leave behind your fantastic Service Team. I would wholeheartedly recommend SMC and Wendy is absolutely the best in the business. The team are unfailingly polite, someone always rings to let you know what is happening, the car is ready when they say it will be and they never, ever let me down through long years of Renault ownership.

Please, please pass on my sincere thanks for everything Wendy, Stuart and Paul have done for me and my Grand Scenic’s. It has been a great pleasure to deal with SMC Weybridge.

Mrs.P. (Esher)

*Extracts have been taken from the original letter which is available on request